28
Jul
2009
MORE DOOR TO DOOR BAD NEWS FOR THE HAWAII VICTIM
I got a call on Saturday from a woman looking for the Security One that installed a system for her a month ago. Unfortunately it was the bogus company that uses our names and leave the customer in the lurch. She got a “free” system however they neglected to tell her she needed a permit filed with the police. Her first alarm resulted in an $100 fine to the City and she is going to have to pay. Every time she has an alarm she is going to pay $100 until she files for her permit. All the local alarm companies take complete responsibility to see that their customers file these permits when they install a new system. There is really no excuse for what they did. In addition, she tells me they promised to come back to add her windows to the system and they have never even called her, nor can she reach the local representative. We were the only people she could find. She wants to cancel her account with them but I had to let her know that they have probably sold her account to the Monitronics mainland company and she will have to try to get them to cancel and best of luck to her. Believe me they will NOT want to let her go. They have a 3 year contract worth about $1,600 to them and no valid reason to cancel her.
I would like to help her but can’t unless she can cancel her contract and get the bogus company to come take it out. She spent most of Saturday trying to find someone to help her before she got to me. At least I was able to explain to her what she was into and what she might possibly do about it. I don’t know that she EVER reach someone at the alarm company and it would’nt surprise me if she didn’t.
Don’t be a victim of these guys. If you want the best alarm system you can get in Hawaii call us at Security One, Inc., 734-4374. It won’t be free of cost but it will be free of humbug!